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Privacy Policy for Gigi AI

Privacy Policy for Gigi AI

Effective Date: [12th OCtober 2024]

At Gigi AI, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1. Information We Collect We collect the following types of information:

  • Personal Information:

    • Name, email address, and contact details when you register for an account.

    • Information provided during interactions with Gigi AI.

  • Usage Data:

    • Information about how you use the Service, including log data such as IP address, browser type, and usage patterns.

  • Communication Data:

    • Content of your interactions with Gigi AI, including conversation transcripts, for quality and improvement purposes.

  • Cookies and Tracking Technologies:

    • We use cookies and similar technologies to enhance user experience and analyze usage patterns. For more details, refer to our Cookie Policy.

2. How We Use Your Information We use the collected information to:

  • Provide and improve the Service.

  • Personalize your experience.

  • Communicate with you regarding updates, promotions, and customer support.

  • Ensure security and prevent misuse of the Service.

  • Analyze usage trends to enhance the platform’s functionality.

Legal Basis for Processing: We process your data based on your consent, contractual obligations, legitimate interests, or compliance with legal requirements.

3. Data Sharing and Disclosure We do not sell your personal information. However, we may share data with:

  • Service Providers:

    • Third-party vendors who assist in maintaining and improving our Service.

  • Legal Obligations:

    • Authorities or entities if required by law or to protect the rights and safety of Gigi AI or others.

  • Business Transfers:

    • In the event of a merger, acquisition, or sale, user data may be transferred as part of the business assets.

For a list of our service providers and partners, please visit Service Providers List.

4. Data Security We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest.

  • Regular security audits and vulnerability assessments.

  • Restricted access to personal data on a need-to-know basis.

Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your data.

  • Restriction: Request limitations on how your data is processed.

  • Objection: Object to data processing for certain purposes.

  • Portability: Receive your data in a portable format.

  • Withdraw Consent: Withdraw consent for data collection and use.

To exercise these rights, contact us at 0xgigiglitz@gmail.com. We will respond within the legally required timeframe.

6. Retention of Data We retain your data only for as long as necessary to provide the Service and comply with legal obligations. Data retention periods include:

  • Account data: Retained for the duration of your account and deleted within 30 days after account closure.

  • Communication data: Retained for quality improvement for up to 6 months.

After this period, data will be anonymized or securely deleted.

7. International Data Transfers - Your information may be transferred to and processed in countries other than your own. These transfers are safeguarded by:

  • Standard Contractual Clauses (SCCs) for data transfers.

  • Compliance with applicable data protection laws.

By using our Service, you consent to such transfers, subject to these safeguards.

8. Children’s Privacy Gigi AI is not intended for users under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

9. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Significant changes will be communicated via email or a notification on our platform. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

10. Opt-Out and Non-Discrimination If applicable, you may opt-out of certain data collection or processing activities. We ensure that users who exercise their rights are not discriminated against in terms of service quality or accessibility.

To opt-out, contact us at [Your Contact Email].

11. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [0xgigiglitz@gmail.com] 

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Thank you for trusting Gigi AI. Your privacy is important to us.

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